Cannot Enter Necessary Portal Information

[aaronep]

Cannot Enter Necessary Portal Info


Cannot enter portal information on screen.
On the screen that is headed at top with settings icon-servers-portals, it is
followed with slots to enter portal, name,url for the portals.

When trying to enter information in either the portal name or portal URL information
slot I am not able to do so. Even after depressing the KB (keyboard) button on
the remote, nothing happens. Usually when I enter a slot and depress the KB button ,
the slot color changes , but now nothing happens. Can anyone suggest what I should do?
PS: I did do a factory reset and was able to enter POOL information using the KB button.

[moose]

try rebooting your device and press and hold down the menu button on the remote a blue screen should pop up saying bios go down to where it says factory reset and push ok