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device has been 3 days without service

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  • device has been 3 days without service

    I have a device without service and its been like that for 3 days because my dashboard doesnt have a code assigned to it, the only thing it tells me is "In Process (Generate Donation), please i need help with an admin or something with this issue.

  • #2
    I thought we fixed your issue

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    • #3
      no, please can yoy check in my account what i said?

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      • #4
        please don't post your personal info. just pm to mods only. thanks
        Last edited by Ryu; June 3, 2020, 03:34 PM.

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        • #5
          Asking for the to look into this

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          • #6
            ok, thanks

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            • #7
              hello, im still without service and sill waiting for solution

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              • #8
                Originally posted by ppalbelo View Post
                hello, im still without service and sill waiting for solution
                just give some time bud your other donation will be fixed soon.
                All information provided is for informational purposes only. Use at your own risk.

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                • #9
                  ok , im still waiting friend

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                  • #10
                    if you can you can generate and assign other mac and let me know

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                    • #11
                      if you think is better...

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                      • #12
                        I can not generate new code but you can on your end. you have access to panel so if you want you can generate or just wait.
                        All information provided is for informational purposes only. Use at your own risk.

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                        • #13
                          how can i do it?

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                          • #14
                            i only can see the deactivate option, , so is activated, the code is 1 but if you look into my panel appears the message In Process (Generate Donation)
                            Last edited by Ryu; June 4, 2020, 09:14 PM. Reason: again, dont post your info in open forum.

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                            • #15
                              ok, i understand, sorry, , but can you help me finally to solve the problem?

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